Effective Date: September 4, 2023
Founder: Joyy Bannerjii
Location: New Delhi, India
Thank you for choosing IGrowup.Click for your upskilling training needs. We value your trust and confidence in our services. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities when it comes to refunds and returns for the courses and digital products offered by IGrowup.Click.
1. Refund Policy for Courses:
At IGrowup.Click, we are committed to providing high-quality upskilling training. We offer a 7-day refund policy for all our courses. If you are not satisfied with the course content or have a valid reason to request a refund, you can do so within 7 days from the date of purchase.
To request a refund for a course, please follow these steps:
- Send an email to support@igrowup.click with the subject line “Refund Request.”
- Include your full name, email address, the course name, and the reason for your refund request in the email.
- Attach proof of purchase, such as a copy of your receipt or order confirmation.
Upon receiving your refund request, our team will review it and process the refund if it meets the following conditions:
- The refund request is made within 7 days from the date of purchase.
- The course content has not been substantially consumed or downloaded.
- The request is based on a valid reason, such as course quality issues or technical problems with course access.
2. No Refund for Downloadable Digital Products:
Please note that for any products that are downloadable (e.g., e-books, digital templates, software), we do not offer refunds. Once you have downloaded or accessed the digital product, it is considered consumed, and we cannot provide a refund.
3. Exceptions:
In some cases, we may make exceptions to our refund policy at our sole discretion, especially in cases of proven fraud or technical errors on our part. These exceptions will be evaluated on a case-by-case basis.
4. Contact Information:
If you have any questions or need further clarification regarding our refund and returns policy, please contact us at support@igrowup.click.
5. Changes to this Policy:
IGrowup.Click reserves the right to modify or update this Refund and Returns Policy at any time without prior notice. Any changes to this policy will be posted on our website, and it is your responsibility to review it periodically.
By purchasing courses or digital products from IGrowup.Click, you agree to abide by this Refund and Returns Policy.
Thank you for choosing IGrowup.Click for your upskilling needs. We look forward to assisting you on your learning journey.
Sincerely,
Joyy Bannerjii Founder, IGrowup.Click New Delhi, India